At Granite Billing, we prioritize your satisfaction and strive to offer a seamless and hassle-free experience in all aspects, including financial matters. Today, we wanted to shed light on our patient billing and follow-up procedures to absolute clarity and transparency.
Generating and sending patient statements for any outstanding balances is an essential step in maintaining a good relationship between healthcare providers and patients. We understand that medical expenses can be overwhelming at times, and our aim is to assist you in managing your obligations in the most convenient manner possible.
To facilitate this, our state-of-the-art billing system generates detailed and comprehensive patient statements that clearly outline the incurred charges and any remaining balances. These statements are designed to be easily understandable, providing you with a complete overview of the services received and the subsequent financial responsibility.
Once these statements are generated, we promptly send them to your preferred method of communication, be it via mail, email, or securely accessible through our online patient portal. We want to make sure you receive the information in a manner that suits your needs and enables you to review and plan accordingly.
Following up with patients for payment collection is our way of ensuring effective financial management. Our dedicated team of friendly billing experts diligently reaches out to provide any necessary clarifications, answer your questions, and guide you through the payment process. We firmly believe in building personal connections and promoting open lines of communication to help resolve any concerns you may have.
To make the payment collection process as convenient as possible, we offer various flexible payment options. You can choose from multiple channels, including online payment portals, in-person payments at our facility, or even setting up automatic payments for your peace of mind. Our team is always ready to assist you in exploring the best payment solution that suits your unique circumstances.
At Granite Billing, we are committed to ensuring that your financial interactions with us are conducted with ease and efficiency. We understand that unexpected financial burdens can arise, and our team is here to support you every step of the way, working collaboratively towards an optimal solution that meets your needs.
Should you have any questions, concerns, or require further assistance regarding patient billing and follow-up, please do not hesitate to reach out to our cordial billing team. They remain poised and ready to provide you with the assistance you require, ensuring all your financial interactions with Granite Billing are smooth and trouble-free.
Thank you for entrusting Granite Billing with your healthcare needs. We greatly appreciate your cooperation and look forward to serving you with excellence in all your patient billing matters!
